Degraded performance on card payments
Major incident
Card payments
2026-10-02 11:45 BST
· 13 minutes
Updates
Resolved
October 2, 2026 · 11:56 BST
Card payments are back to normal. The issue has been resolved and all services are operating as expected. We apologise for the inconvenience.
Issue
October 2, 2026 · 11:45 BST
Some customers may have their card payments declined, even when they have sufficient funds in their account.
Our team is investigating and working to restore normal service as a priority.
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